Privacy Policy - Prepare IELTS Exam

Privacy Policy

Last Updated – 02/24/2023

Prepare IELTS, a comprehensive online IELTS platform is subject to ownership under the organisation of Meridean Overseas Education Consultants. The flatform and the organisation share the same Director.

Prepare IELTS (hereinafter referred to as “PI”) gives utmost importance to the privacy of its users (hereinafter referred to as “visitor”, “visitors”, “you”, or “your”, or “them”). Accessible through (hereinafter referred to as “website” or “our website”), PI may collect some information with your consent to provide you with better services. This Privacy Policy (hereinafter referred to as “Policy”) is a detailed explanation of the types of information that is collected and recorded by us and how we use it. The Policy is an extension to the Terms of Use available on our website and applies only to the websites linked to it. For purposes of this Privacy Statement, “Personal Data” is any information by which you can be individually identified both directly and indirectly, including, but not limited to, your name, address, e-mail address, and telephone number.

We are open to any queries or concerns that you may have regarding the Policy. This policy is limited to the information collected online by PI through our website and does not have any effect on the information provided to us or collected by us offline or through any channel other than our website.

About PI

PI is a team of experts dedicated to providing the Study Material and online classes for IELTS. Prepare IELTS (PI) is an online learning platform led by professionals who are dedicated to delivering the best possible results with the highest level of efficiency.

Our qualified trainers facilitate student learning to help them achieve their desired IELTS score through relevant study materials, live lectures & practice tests.


By using our website, the user hereby consents to our Privacy Policy and agrees to its terms.

Information That We Collect

When you use our website, we may ask you to provide personal information along with the reason why said information is required. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How PI Uses Your Information

We use the information we collect in various ways, including

  • Provide, operate and maintain our website and other channels
  • Improve, personalize, and expand our website and other channels
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

How We Use Log Files

PI uses log files to the standard practices of hosting companies. The users visiting the website are logged by these files. The following information is collected by the log files: internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. This information is collected to analyze trends, administer the site, track users’ movement on the website, and gather demographic information. No personal data is linked to the information collected by log files.

Cookies and Web Beacons

Like any other website, PI uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content.

Third-Party Privacy Policies

PI’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.

You can choose to disable cookies through your browser options. To know more detailed information about cookie management with specific web browsers, it can be found on the browsers' respective websites.

Disclosure of Information

PI takes all reasonable steps to protect the personal data that we access or receive through this website from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Nevertheless, PI makes no guarantee as to the security of your data and disclaims, to the fullest extent permitted by law, all liability and damages caused by loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We recommend that you take any available precautions to protect the personal data you submit on this website.


PI is an online education website may often be used by children under the age of 18. We do not knowingly collect any personal data from any minor without the prior consent of a parent or guardian of the child. The parents or guardians also reserve the right to request that any information provided by the child without their consent on our website be deleted by PI. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. PI does not take responsibility for any personal data submitted by the minor without consent from the parent or guardian.

Retention / Storage Period of Your Personal Data

The length of time in which we will store your Data will differ depending on the purpose for which we have collected and are processing your data. In most cases, we will keep the data for three (3) years following our last interaction with you. We may, however, maintain your data for a longer period if we are required by law to maintain your data.

Updates to this Privacy Statement

From time to time, we may revise this Privacy Statement. Any such changes to this Privacy Statement will be reflected on this page. PI recommends that you review this Policy regularly for any changes. The date on which this notice was last revised is located at the top of this notice.

Grievance Officer

In accordance with Information Technology Act 2000 and the rules made there under, for any technical and non-technical issues, you may write nodel officer at we will try to resolve your queries within 24hrs.


  • Fee paid for any service/subscription will not be refunded by the Company.
  • The course material (if applicable) under any service will be available on the PI portal under students’ independent account for a given period of time as per the plan validity. Once the plan subscription is expired students will no longer have access to any readable or downloadable material and students cannot claim it with PI.
  • PI solely reserves all the rights to any Refund/Cancellation and it’s decision will be final.

Registration and Confirmation

All registrations received by the Company online, e-mail, walk-in or telephone will be deemed to be valid. Registration will be confirmed within 24 hours following receipt of a valid registration after full requisite payment which varies from course to course. The contract will be deemed to be finalized as soon as Company has confirmed the registration, and will then be legally enforceable.

The person who is contractually registered to the IELTS course will become a participant, designated as such below. The person who signs the contract (the person him/herself or, where the person is a minor, his/her legal representative) will be identified as a contract partner, designated as such below.

Information Provided at the Time of Registration

The contract partner expressly declares that the information provided at the time of registration for the IELTS course is true and accurate. Any inaccurate information or omission may lead to immediate expulsion from the course. In that event, the costs of the course will not be refundable, either in whole or in part.

Registration Fees

The company will not charge any additional fee for the course that a student has registered for unless they want to extend the period for which they have signed up and also if they register for a different course.

Agreement Modification Fees

If a participant wishes the type of course in different countries’ conditions to be varied following confirmation of registration by the Company, a Processing Fee will be charged and will be payable with the request for variation. An additional charge will be required if the participant decides to take an extra course for IELTS.